In this Privacy Policy and Terms & Conditions, “Fidelity”, “we”, “us”, and “our” refer to Fidelity Insurance, while “user”, “you”, and “your” refer to any person accessing or using the Fidelity Connect Application.
At Fidelity, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use the Fidelity Connect mobile Application. This Policy should be read in conjunction with the Terms and Conditions below. By using the Application, you acknowledge that you have read and understood this Privacy Policy. By using the Application, you consent to the collection and processing of your information in accordance with this Privacy Policy.
We may collect and process the following information:
Your information is used to:
We may share your information with:
All third parties are required to maintain the confidentiality and security of your data.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. Users are also responsible for maintaining the confidentiality of their account credentials and securing access to their devices.
You may request to:
To exercise any of these rights, please contact us at the address below. We will respond to your request within 5 working days of receipt.
Your data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Fidelity reserves the right to update this Privacy Policy at any time. Updates will be reflected within the Application and/or on our website.
For any questions or concerns regarding this Privacy Policy, please contact us at: customerservicedept@fidelity.com.lb
In this Privacy Policy and Terms & Conditions, “Fidelity”, “we”, “us”, and “our” refer to Fidelity Insurance, while “user”, “you”, and “your” refer to any person accessing or using the Fidelity Connect Application.
By accessing and using the Fidelity Connect Application, you agree to be bound by the following Terms and Conditions. If you do not agree to these Terms & Conditions, you must immediately cease use of the Application.
Fidelity Connect is provided to allow users to access their insurance policies, request quotations, track claims, and manage payments.
The information provided through the app is for convenience only and does not replace official policy documents, which shall prevail in the event of any discrepancy.
You agree to use the Application only for lawful purposes and in accordance with these Terms & Conditions. You must not use the Application in any manner that could damage, disable, or impair the Application or interfere with any other user’s use of it.
You are responsible for:
Fidelity strives to ensure continuous availability of the app but does not guarantee uninterrupted or error-free operation. The Application may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control.
All payments made through the Application or integrated third-party platforms are subject to the Terms and Conditions of the respective payment providers.
Fidelity, its officers, directors, employees, agents, and affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of data, loss of revenue, loss of profits, loss of business opportunity, or any other loss, arising out of or in connection with the use of, or inability to use, the Application, even if Fidelity has been advised of the possibility of such damages.
Fidelity reserves the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the Application following the effective date of any changes constitutes your acceptance of the revised Terms.
All content, features, and functionality of the Application, including but not limited to text, graphics, logos, and software, are the exclusive property of Fidelity and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works.
Fidelity reserves the right to suspend or terminate your access to the Application at any time, with or without notice, if you breach these Terms, or if required by law, or where Fidelity reasonably deems such suspension or termination necessary.
These Terms & Conditions are governed by the laws of Lebanon. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent Lebanese courts.
For any inquiries, please contact us at: customerservicedept@fidelity.com.lb